About us


This statement discloses the privacy practices for the Harrowex Web site.

Because Harrowex wants to demonstrate its commitment to respecting your own privacy, we have agreed to disclose our information practices.

Questions regarding this statement should be directed to the Harrowex site coordinator.

Harrowex and your privacy

At Harrowex, we respect your right to privacy and we understand that, as a visitor to hx.oaks.com.au, you prefer to control your own personal information and preferences. For this reason, we want to present information on hx.oaks.com.au that is tailored to your own information preferences. Also for this reason, we may ask you, on occasion, to register or to provide personal information and preferences when you visit certain areas of hx.oaks.com.au, download free software, request new information, or subscribe to a customized newsletter.

We will use the personal information you share with us to ensure the content, services, and advertising that we provide on hx.oaks.com.au (and related Harrowex sites) are always tailored to your current, designated preferences.

If, for example, you provide Harrowex with your name or alias, mailing address, or telephone number, Harrowex and its partners may use your postal address and phone number to alert you to product upgrades, special offers, updated information, classes, and new services ("partners" may include value-added resellers and authorized training partners).

If you provide your e-mail address (as an alternative to, or in addition to, your mailing address and phone number), Harrowex may contact you via e-mail. Unlike postal addresses and phone numbers, Harrowex never releases e-mail addresses to its partners.

If you do not want Harrowex, our partners, or selected third parties to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Harrowex directly. As part of your preference flexibility, you'll always have the option to "opt [back] in" and have Harrowex contact you based on your previous or new preferences. For detailed instructions, please see the "Contact us" section in this statement, below.

If you choose not to register or provide personal information, you can still visit most of Harrowex's Web sites; however, you will not have access to areas that require personal identification.

Harrowex membership and the usage of automatically logged information

Harrowex offers free membership to all hx.oaks.com.au visitors. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established Member ID and Password.

There is an additional "Remember Me" option that allows you to be recognized (by your user-designated name or alias) when returning to any Harrowex Web site in the future. Acceptance of this option allows Harrowex to place a log file (cookie) that contains only enough information to identify you upon return visits, thereby eliminating the need to continually ask you for the same generic information. This cookie contains no personal information, with the exception of your name or alias that you previously provided.

No information, other than that found in the log file, will be accessed by any Harrowex system. Access to all user-provided information always requires both your established Member ID and Password.

How Harrowex will protect your personal information

Harrowex will always protect the personal information that you share with us. Harrowex stores information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does not retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes.

If Harrowex requests general demographic information (such as your county, district, education, etc.), information shared with third parties is absolutely limited to reporting purposes only. No phone numbers, e-mail or postal addresses are shared with any entities for demographic reports.

Harrowex may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an upfront statement to that effect.

Contact us/How to update your personal information and preferences

You can help Harrowex maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your respective content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Harrowex or our partners, feel free to contact us at any time. Harrowex contacts include:

E-mail: static@hxmedical.com

Postal mail:

Harrowex P/L
Attn: Privacy
P.O.Box 1784
Geelong 3220

For e-mail and postal mail contacts, please include your old and new contact information so that we can make the appropriate corrections.

Harrowex would like to receive your comments and questions about this Privacy Policy

Please address comments or questions regarding Harrowex's Privacy Policy to one of the addresses listed above (for online, e-mail, or postal mail). Harrowex may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. Notice of revisions will always be posted on this Privacy Web page.


On occasion, Harrowex's Web sites contain links to other non-Harrowex sites. Harrowex assumes no responsibility for the content or the privacy policies and practices of such Web sites.